A familiar voice on the line the moment sundowning starts.
Hamton turns the voice and memories of someone your loved one trusts into a calm, guided phone call, ready whenever late-day agitation begins.
Ready in an afternoon
You can start with one voice and a handful of memories, then add more over time.
Tell us about your loved one
What you call them, the topics they love, the stories they tell again and again, and your favorite memories together. Type it or say it out loud.
Record a family voice
The person your loved one trusts most reads a few short scripted passages aloud. With their consent, Hamton builds a voice profile from those recordings.
Get a dedicated phone line
Your loved one gets their own Hamton number. Save it in your phone, and share it with anyone who helps with care.
Call when it starts
When agitation begins, dial the number and put it on speaker or hand them the phone. You can also schedule calls for the times episodes usually start.
A guided de-escalation, not an open-ended chat
Every call follows the same arc, built on methods care professionals already use: validation, reminiscence and gentle redirection.
Connect
Greets them by name in the familiar voice, warmly and without rushing.
Acknowledge
Listens for how they feel and says it back, instead of arguing with what they believe.
Reassure
Offers safety and comfort: they are not in trouble, and someone is with them.
Redirect
Turns gently to a real memory your family recorded, like the lake house or a first dance.
Close
Once they are settled, says a calm goodbye and ends the call. No open-ended chatting.
The voice works from the memories your family records, so every conversation is personal and familiar. Most calls settle within 5 to 20 minutes.
Designed to be safe in a fragile moment
What the voice will not do matters as much as what it will. Read more about security and our consent policy.
Never quizzes or corrects
It will not test their memory or tell them they are wrong. Correction raises distress; validation lowers it.
Steers around hard topics
Mark anything as “never bring up”, such as a death in the family, and the voice steers away from it.
Built to end calmly
Every call is designed to reach calm and close. Hard limits on length and silence stop a call from dragging on.
Not an emergency service
Hamton is a support tool. If someone is in danger or needs medical help, call emergency services first.
Every call makes the next one better
Transcripts and reports
Read what was said, how long it took to settle, and which memories helped.
It learns from calls
New facts that come up on a call can be added to their memories, so the next call is more personal.
Shared with the care team
Family members and care staff can follow along, with roles that control who sees what.
Questions about how it works
How does Hamton de-escalate a sundowning episode?
The moment an episode starts, you dial your loved one's dedicated Hamton number and put it on speaker or hand them the phone. They hear a familiar, trusted voice that uses validation, reminiscence, and gentle redirection, the same non-drug techniques care professionals use, to guide them from agitation back to calm. See how it works.
Whose voice should we record first?
The person your loved one responds to most, often a spouse, child, or sibling. Higher plans support more than one voice.
How many memories do we need?
Start with five to ten. More memories give the voice more to draw on, but you can begin small and build as you go.
How long does a call last?
Most calls last 5 to 20 minutes: as long as it takes to settle, and no longer. Each call follows a guided arc: connect, acknowledge how they feel, reassure, turn to a familiar memory, and then close calmly. The voice ends the call once your loved one is settled.
Does my loved one need a smartphone or app?
No. Hamton works over an ordinary phone call: any phone can dial the line and be put on speaker or handed over. You can also schedule calls to ring their own phone at the times episodes usually start. The app is for you and your care team: recording voices and memories, and reading call reports.
What if they realize it isn't really that person?
The goal is comfort, not deception. In an agitated state, a familiar voice and familiar stories provide regulation regardless. Many families are open about the tool during calm periods.
New to sundowning? Start with what sundowning is and how to calm it, or see all questions.
Be ready for the next hard evening
Record one voice today and add the memories that matter. Every plan starts with a 7-day free trial.
Start your free trial